Service Categories

Modified on: Fri, 12 Dec, 2025 at 9:38 PM

Service Category	Limits	Estimated Initial Completion Time *
Small	6 per quarter	2–3 Business Days
Medium	3 per quarter	3-5 Business Days
Large	2 per quarter	5–7 Business Days

* All services include 2 revisions – may impact completion time. Time could change based on the number of services requested per request.

Menu of Services:

Digital Governance services (13)

Service Category	Feature	Service Offering Title	Description
Small	Accessibility	Dismiss Assistance
Small	Accessibility	Site Target Adjustment
Large	Accessibility	Accessibility Platform Customization
Small	Crawler	Sitemap Crawl Setup
Large	Crawler	Crawler Insights Review
Large	Policy	Policy Build/Configuration
Small	Priority/Usability	Setup/Configure Priority or Usability
Small	Quality Assurance	Configure Language Detection
Medium	Quality Assurance	Review Broken Links
Medium	Quality Assurance	Complete Single Page Checks

Marketing Performance services (14)

Service Category	Feature	Service Offering Title	Description
Small	Analytics	Behavior Map Setup
Small	Analytics	Behavior Tracking & Funnel Setup
Small	Analytics	Analytics Script Support
Small	Analytics	Visitor Engagement Score Triggers
Small	Analytics	Behavior Tracking & Funnel Setup
Small	Analytics	Cookieless Tracking
Small	Analytics	Create Analytics Filters
Small	Analytics	Data Source Mapping
Medium	Analytics	Analytics Group Setup
Medium	Analytics	Create/Configure Analytics Sites
Medium	Analytics	Event Tracking Setup
Medium	Analytics	Campaign Setup
Large	Analytics	Configure User Feedback
Small	SEO	Keywords Import

General Platform services (5)

Service Category	Feature	Service Offering Title	Description
Small	Dashboard	Configure/Build Dashboards
Small	Dashboard	Configure/Build Email Reports
Small	Reports	Configure/Enable/Disable Email Reports
Small	Settings	Create and/or configure Groups, Page Tags, Sites, Users, or Roles.
Small	Settings	SSO Configuration